Last updated: 3 July 2026

The operator of the online store, ADECEBA d.o.o., is committed to protecting the personal data of its users in accordance with the Personal Data Protection Act (ZVOP-1-UPB1).

It operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalised shopping experience (the “Services”). Gina's Woofs is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal data when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our terms of service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in it.

Personal data we collect or process

When we use the term “personal data”, we mean information that identifies you or can reasonably be linked to you or another person. Personal data does not include information that is collected anonymously or that has been de-identified so that it cannot be used to identify you or be reasonably linked to you. Depending on how you interact with the Services, where you live and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from this personal data:

Contact details including your name, address, billing address, shipping address, telephone number and e-mail address.

Financial information including credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation and other payment details.

Account information including your username, password, security questions, preferences and settings.

Transaction information including the products you view, add to your cart or wish list, or purchase, return, exchange or cancel, as well as your past transactions.

Communications with us including the information you provide when communicating with us, for example when submitting a customer support enquiry.

Device information including information about your device, browser or network connection, your IP address and other unique identifiers.

Usage information including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal data;

Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

From our service providers including when we engage them to enable certain technology and when they collect or process your personal data on our behalf;

From our partners or other third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

Providing, personalising and improving the Services. We use your personal data to provide the Services, including performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and the products you are interested in, sending notifications related to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and creating a personalised shopping experience for you, for example by recommending products related to your purchases. This may include using your personal data to better tailor and improve the Services.

Marketing and advertising. We use your personal data for marketing and promotional purposes, for example to send marketing, advertising and promotional messages by e-mail, text message or post, and to show you online advertisements for products or services on the Services or on other websites, including based on products you have already purchased or added to your cart and other activity on the Services.

Security and fraud prevention. We use your personal data to authenticate your account, provide secure payment and shopping, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, protect public safety and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password or other access details with anyone else.

Communicating with you. We use your personal data to provide customer support, to respond to you, to provide effective services and to maintain our business relationship with you.

Legal reasons. We use your personal data to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or take part in civil discovery, potential or actual litigation or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).

With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to instruct us not to share information about you in order to show targeted advertising and marketing based on your online activity across different merchants and websites. You can exercise your right to opt out of this use here

When you instruct us, request or otherwise consent to the disclosure of certain information to third parties, for example to ship products to you or through the use of social media widgets or login integrations.

With our affiliates or otherwise within our group of companies.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Information you provide to the Services will be shared with Shopify and third parties, which may be located in countries other than the one in which you live, in order to provide and improve the Services for you. In addition, to protect, grow and improve our business, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with our store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal data collected about your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. To learn more about how Shopify uses your personal data and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may be able to exercise certain rights regarding your personal data here. Link to the Shopify privacy portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee, and are not responsible for, the privacy or security of such websites, including the accuracy, completeness or reliability of the information found on them. Information you provide on public or semi-public venues, including information you share on third-party social media platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s data

The Services are not intended for children, and we do not knowingly collect any personal data about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal data of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal data depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

Right to access / right to know. You may have the right to request access to the personal data we hold about you.

Right to deletion. You may have the right to request that we delete the personal data we hold about you.

Right to correction. You may have the right to request that we correct inaccurate personal data we hold about you.

Right to portability. In certain circumstances and with certain exceptions, you have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.

Managing communication preferences. We may send you promotional e-mails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our e-mails. If you opt out, we may still send you non-promotional e-mails, such as those about your account or orders that you have placed.

If you live in the United Kingdom or the European Economic Area, subject to the exceptions and limitations provided by local law, you may also exercise the following rights in addition to those described above:

Objection to processing and restriction of processing: You may have the right to request that we stop or restrict the processing of personal data for certain purposes.

Withdrawal of consent: Where we rely on consent to process your personal data, you have the right to withdraw that consent. Withdrawing your consent will not affect the lawfulness of any processing based on your consent before it was withdrawn.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details below. To learn more about how Shopify uses your personal data and any rights you may have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. Before we can process your requests, we may need to verify your identity, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorised agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorised them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the competent data protection supervisory authorities here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you live.

If we transfer your personal data from the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms, such as the European Commission’s standard contractual clauses or equivalent contracts issued by the relevant competent UK authority, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including because of changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the date in the “Last updated” section and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us at the telephone number or e-mail us at hello@ginaswoofs.com, or contact us at Preserje 30, Branik, 5295, SI. For the purposes of applicable data protection law, we are the controller of your personal data.